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Featured Work
Digital Reputation & ORM
Clients: Dr. Pal
ORM
Focus Area
Social Listening
Focus Area
Crisis Support
Focus Area
The Challenge
Public figures and medical authorities face intense online scrutiny, where negative reviews or viral misunderstandings can compromise years of reputation instantly.
The Solution
We deployed real-time social listening and active ORM systems to monitor brand sentiment, design preemptive comment strategy response guides, and run reporting audits to protect perception.
The Results
- 94% positive sentiment retention on high-traction public content feeds.
- Minimized negative perception loops through immediate, empathetic responses.
- Delivered real-time threat intelligence and proactive perception reporting.